Catriona Jamieson

I'm Catriona, the digital passports worker for PAMIS Grampian. My role is to support people and their families within the NHS Grampian area to develop their digital passport. I also help people to gain or improve the skills needed to keep the passport up to date.

What inspired you to work with PAMIS?
Well, I’ve thought PAMIS was an amazing organisation since someone from PAMIS was able to help a family I know. PAMIS was a massive support for them, and watching that happen gave me a huge insight into how an organisation can change people’s lives. Since then I’ve been aware of various campaigns PAMIS have been involved in, some of the families I’ve met while nursing have been involved and been helped by PAMIS, and during my nurse training I made sure I visited and became more familiar with the work that PAMIS do.

What is your role?
My role is to assist in the development of the PAMIS digital passport. I work with individuals and families throughout the Grampian area and help them to gain the skills to develop and keep the digital passport up to date. I also spend time talking to groups about the digital passport, and try to build familiarity with the passport so that it becomes something that people expect to see.

What does working at PAMIS mean to you?
For me, working for PAMIS means I’m involved with an organisation that is centred on the needs of individuals who have a PMLD and their families. This is extremely important to me. I have a very rewarding role, and enjoy working with individuals and families. I can see the positive contribution that the PAMIS digital passport has in helping an individual to express their own personality and convey their own health and social needs in a way that is easily understood by those around them.

What is a typical day for you?
A typical day involves meeting a family in the Grampian area who want to develop a passport, introducing them to the passport, and looking at their priorities and how they see the passport being used. I then spend some time gathering information that will be included in the passport. This can range from health care needs to playlists of favourite music. If a family would like training to keep the passport up to date, then I can help with this, and if they would like to include photos and videos, then I can do that too. Back in the office I’ll spend time transferring the information into the passport, and trying to shape the passport into the document that the individual and family want it to be. Part of my day may be taken up with presenting to groups of people to familiarise them with the passport, for example, students, health care professionals and education professionals. It’s a very varied role, and I thoroughly enjoy it.

Tell us something we wouldn’t guess about you?
I skated in a team who were included in Dancing on Ice. Me and a mate used to have a show on Hartland FM on Saturday afternoon...

Why do you think it’s important for people to know about PAMIS and the services they provide?
In my opinion it’s vital for people to know about PAMIS and the various services we provide. If nothing else, it helps people to realise they are not isolated in their experience. Sometimes just being able to talk about an experience can be a source of strength for someone.

What is your motto, or favourite quote?
Frank Zappa: (Or indeed anyone with a massive book habit...) “So many books, so little time.”